Do you have a customer service background within manufacturing? Are you organised, methodical and enthusiastic?
Our Trafford Park based client : a supplier of industrial products : is looking for a positive individual with excellent communication skills to fill their Customer Service role.
In this role you will the first point of contact for customers and will be responsible for managing their order through to delivery. Two members of the warehouse team will report to you and you will work with closely with them to ensure that all deliveries are processed and delivered on time.
The successful candidate will be comfortable dealing with enquiries and seeing any issues through to their resolution. They must have experience of working in a fast-paced and changing environment. Organisation and initiative are key.
Main duties to include:
- Liaising with sales and warehouse staff - Managing stock levels and placing orders with both national and international suppliers
- Providing customers with quotations and following enquiries through to their resolution
- Being responsible for two members of the warehouse team and ensuring that all orders are despatched on time - Organising transportation of goods - Processing and tracking orders through to delivery - Developing relationships with key accounts
We are looking for:
- An enthusiastic customer service representative with experience in order processing, purchasing and warehouse management
In return you can expect:
- Salary: 27k - 30k (depending on experience) - Hours: 40 hours (Monday to Friday 8 : 4.30) - Holidays: 20 days plus stats
If you are interested in this position please contact Kelly Gilmartin on 0161 359 3111 or email a copy of your CV and current salary, quoting reference number: KGCS2708and where you saw the job advertised.
If this job isnt quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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